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What is coolmaps.com's component upgrade policy? If you had previously purchased v4 components and wish to upgrade to v5 components we provide the upgraded components free of charge. If you had previously purchased v3 components (or earlier), we will provide you with a temporary club membership. This membership will allow you purchase v4 and v5 components at 1/2 of the regular price.
I went to the "my.components" page and there wasn't anything there.
(or some previous purchases are missing.) What's up? The "my.components" page only reflects purchases made on the club site, and not
any purchases made through resellers. Contact ClubMaster to update this page. Any purchases made on the club site will be updated the second you buy some new components.
I purchased a component, but I couldn't download the file. How do I go
back and download it? If your purchase went through, you will be
able to see it in your "my.components" page listing. And, since you purchased it, there will be a "D" icon next the name of the component. Click this icon to go directly to the download page.
Where can I find out details of my membership? If you go to
your "my.components" page, you will see some links in the lower right nav bar that say My Membership Status. Click here to see when your membership will expire. You can also change your password, or even renew your membership.
Is renewal the same price as regular membership? No. Because you all
ready have a bunch of components at the time of renewal, we priced this lower. You can renew a regular memberhip for $39, and you can renew
a Gold membership for $149. Make sure that you use the renewal form linked from the My Membership Status page. If you use the regular "join on-line" form, you will be charged full price.
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